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letter: Ohio State could have responded to complaints
ThisWeek Worthington, April 26, 2007

To the Editor

I respond to the ThisWeek Worthington article ¯Complaints on noise may be heard, not answered.¯ There are two issues to this story: efficiency and integrity.

According to airport statements, it recorded 954 complaints in the three month period ending February 28th, the period being equivalent to sixty working days or 480 work hours for one full-time OSU employee. According to published information, it takes the Airport¯s External Relations staff of 2 full-time and 4 part-time staff some 30 minutes to research and respond to a noise complaint. WOOSE believes one full-time OSU staff member could have responded to all 954 complaints in the 480 hour work period based upon the standard of handling 2 complaints per hour.

As for the statement by the Dublin city engineer about issues being ¯fed to the media¯, WOOSE suggests this public official sit down and take a few breaths. The question for Mr. Hammersmith to ask is why he, other members of the airport advisory committee and the general public were not informed by OSU in March of this policy change, rather than reading about it in a newspaper in April.

Finally, OSU has not questioned the validity of the 954 noise complaints. At least that is something it has in common with the community.

John O'Keeffe
WOOSE President
Worthington

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